From Our Executive Director

Seven years ago, I accepted the job to serve as Journey Home’s Executive Director because I wanted to make a positive impact, and work towards social justice, and I believed that I could do so through this organization. Previous to taking this job, I had been a local community organizer in a nine-block neighborhood in New Haven and I absolutely loved the job, but the issues we were working on were not as focused on marginalized populations as I was feeling called. I also had been a project manager at an international development organization based in New York City and worked all over the Global South. Again, I absolutely loved the job, but in four years, I never visited the same project twice, and I began to feel called toward something in between these two extremes of local and global.

That’s when I found Journey Home, a regional-based organization that was about making systemic and sustainable change. I have never felt so fulfilled at any job I have ever had as I do at Journey Home, and the reason is because I know this organization is bringing about a more just society. “Social justice” is being created because those who are the most vulnerable, “the least of these” are getting the help and housing that they deserve. They deserve it because in the wealthiest country in the world, we can afford to take care of our neighbors in need. We are creating social justice because I know, without a doubt, that the complex social problem of chronic homelessness is being solved. Together with our partner agencies, we are ending chronic homelessness, one person at a time, as a coordinated system, because our donors and supporters and partners believe in the mission. In only two and a half years, we have reduced chronic homelessness in Greater Hartford by 70%. I know that the systemic changes we have made are sustainable, because we see that the people who have fallen between the cracks for years, are now in housing, and the system that is now in place is a better system than we previously had for this vulnerable population. Regardless of budget cuts from every direction, regardless of staff turnover, regardless of the economic problems that our community may face, I believe we have demonstrated enough success to prove that our goal is achievable. And I believe there are enough strong leaders at our partner agencies, our local and state government, our local businesses, and among our donors and supporters who will fight to make sure we continue to bend that arc of the moral universe towards justice. I feel so grateful to have found my calling at Journey Home. And I know that together, we will make homelessness history.

In Their Own Words

We truly need to thank Journey Home for the opportunity to volunteer our time and effort to such a worthy cause. Not the other way around. Sharon and I have recently transitioned from all consuming vocations. This never gave us the satisfaction that comes with the work we do here. When we see people trying to improve the quality of their lives and know that we are a small part of that change, the reward is also ours.

During this divisive time we live in we think it is more important than ever to be involved in helping our neighbors. An organization like Journey Home
that gets to the root of assisting people as they move in the right direction is the ideal way to help. –Matt & Sharon Brewer

Doing something small can spark a big change for someone who needs it the most. Making someone’s life better is something very special that I have experienced while volunteering at Journey Home. During my experience I helped move mugs, bath curtains, chairs, desks, coffee tables, blankets, TV stands, plates and even a rice cooker into homes. One thing I have learned from this whole experience is how helping the less fortunate makes you feel. The act of physically moving furniture into someone’s home and how much they appreciate you just changed how I looked at the world. It changed who I was as a person. I cannot count how many times we were thanked before and after we brought in those much-needed items. It truly was an amazing and positive learning experience. It really is much better to give than to receive. –Samantha Scott

Journey Home Team Updates

Greg Han Joins our Team as an AmeriCorps VISTA Volunteer

The months before my college graduation this year were a whirlwind. The big corporate employers were recruiting and graduate schools were interviewing students by the dozen. It was in this storm that everyone was asking the same question: “what now?”

The answer came easily for some. They embraced the chaos since they had good, solid plans for their futures. For my part, I began my job search with uncertainty. My long-term target was medical school, but I wasn’t sure how I wanted to get there. I loved my student-athlete experience, and I would do it all again. However, I had spent the better part of two decades following routines and patterns established by my academics and athletics. I felt that it was high time to experience something new.

My desire for change is what led me to the AmeriCorps VISTA program. The swim teams that I have been a part of had all taken the time to serve the community, and the experience was one of the most enjoyable parts of being a student-athlete. For example, it was profoundly rewarding to escape the college bubble and engage with the local community, whether it was on a wildlife reservation clearing brush or on a football field working with shelter residents. Thus, I chose VISTA service so that I could commit to community engagement full-time.

In this way, I found my way to Journey Home. Hartford is close to my home and heart, and it made natural sense for me to return to my roots after gallivanting through college. It is my hope that I can make this year count for Hartford. My experience thus far has made me hopeful for what I can do with the remainder of the year. My work lies on the interface between social work and healthcare, and I see a lot of potential in my project for positive change. The Community Care Team can really help clients with complex needs that require the coordination of healthcare and social services. On the other hand, SOAR can streamline the process of applying for Social Security benefits, and thus make SSI/SSDI more accessible to those who need it most.

I am also glad that I can have this experience so that I can learn about healthcare from the perspective of social services. This way, I can enter medical school with a more detailed understanding of how I can better the community through medicine. I believe that this year will help me to become a better physician. My VISTA service is just starting, but I know that it won’t be long before I’m back on an academic campus. However, when I do emerge again, asking “what now?”, I think that I’ll have a clearer answer than I did during college. With growth comes perspective and learning, and I could not ask for a better place to grow than this.

Welcome Kelly!

Kelly Gonzalez joined the Journey Home team as our Peer Specialist in July 2017. Kelly’s passion and commitment to assist those who are most vulnerable, and her unique life experiences, make her great at her job. Prior to joining Journey Home full time, Kelly was a Housing Navigator with Community Renewal Team. Over the past winter, due to her incredible ability to build rapport and trust with those experiencing homelessness, she was hired at Journey Home in a part-time capacity to expedite our efforts to end chronic homelessness in our community. In her new role with Journey Home, Kelly is providing housing navigation services to the subset of the homeless population that are living with behavioral and mental health challenges, many of whom are cycling in and out of the shelters and the hospitals and emergency rooms. She is working with them to establish their housing and homeless histories and obtain the documents they need to obtain stable housing. Kelly is also trained as a SOAR Specialist and can assist her clients with the process of applying for disability benefits which greatly improves the potential for housing stability.

Alison Joins Journey Home Full-Time!

Two years ago we were fortunate enough to have Alison Scharr join our team as a part-time intern through the UConn School of Social Work. Alison had just graduated from Quinnipiac College and was in her first year of MSW studies. From the moment Alison joined us, she was off and running. Most of her first year was spent getting our Making a House a Home program off the ground. At the end of her internship, she had clearly demonstrated that she was an invaluable member of the team. She grew the program in ways we could only imagine. In a very short time, Making a House a Home went from operating out of a garage in West Hartford to a thriving program with storage facilities and a cadre of volunteers. While Alison finished up her second year of studies, she continued to work for us on a very part-time basis. She continued to shine at every turn and we knew that hiring her full-time would be a huge leap of faith financially, but a necessary step we needed to take as an organization. We are delighted that Alison is here with us day in and day out. Our volunteers adore her, the clients love her, and the work she is doing makes a difference every single day. She is a great addition to our team and we are thrilled that Making a House a Home can continue to grow and thrive.

Whole Foods Giving Grill

We have some fabulous local partners in the Greater Hartford Area! We are thankful to all of those businesses including Whole Foods in Bishops Corner in West Hartford for their continued support of Journey Home. This summer we had two Giving Grill Fundraisers at Whole Foods where we raised over $600! This event included a grilled lunch where Whole Foods donated 100% of the proceeds to our organization. During both events, we were able to talk to those walking by about some of the programs we coordinate here at Journey Home, and also able to make further connections with past and present volunteers and donors, while hopefully also adding new volunteers and donors to our community. Events like these are a great way to work with local businesses and also meet new people in the community that may not have otherwise heard about what we do. We are on the lookout for more businesses to host similar events throughout the holiday season and into the New Year. These events are great opportunities to share the importance of what we do, acknowledge the great local businesses in the Greater Hartford area, and continue to work to end homelessness! Together we can end homelessness, together we can be the change!

We Do Advocacy, Too!

Advocacy is an important part of our work here at Journey Home. It has been a challenging year for many as our state lawmakers have spent months coming to an agreement on a budget. Instead of quietly hoping for a budget to pass, we joined forces with other nonprofits around the state for two powerful and very different advocacy efforts.

On August 30th, we joined forces with other nonprofit providers and made our way over to the Legislative Office Building to call on lawmakers to end the budget stalemate and pass a two-year budget. We didn’t demand just any budget; instead we demanded one that funds services for those in need. Gian-Carl Casa, president and CEO of the CT Community Nonprofit Alliance, said every month that goes by without a budget means an increase in the chance that a community provider will be shutting its doors. It also means fewer Connecticut residents will be receiving services.

Rep. Cathy Abercrombie, D-Meriden, said not having a budget is worse.
“I’ve said it for weeks now. We need to bite the bullet and get the budget out and live with the consequences of what this budget shows,” Abercrombie said.
“Is it pretty? I’m going to be honest with you, it’s not,” she added. “It’s not a budget that I personally would like to see … but when people don’t want to be honest about revenue, this is the situation we’re in.”

Knowing that more needed to be done and that the conversation had to continue, we banded together a week later for a rally on the north lawn of the State Capitol. Around 800 people turned out to call on lawmakers and Gov. Dannel Malloy to end the budget impasse. “Pass a budget and protect services,” was the ringing cry throughout the morning. It was a powerful statement and one that shapes our work these days.

Most of the people who are served through our Coordinated Access Network in Greater Hartford are dependent on a state budget that includes them. And we see that part of our mission as a backbone organization is to get out there and stand alongside of our partners and demand action when action needs to be taken. It was a very powerful moment in our organization’s history to be rallying for justice and declaring that all of our voices must be heard.
So, advocacy? Yes, we do that, too!

New to You Thrift Store

This summer we were able to make a connection with Lois Coastworth at the New to You Thrift Shop, a local thrift and consignment store in East Hartford. It is a small operation, but one with a big heart! They have decided to help our clients in the Greater Hartford area that are experiencing homelessness or have recently moved into housing. They receive donations of household items as well as clothing and have created a voucher for those in the Homeless Service System to receive a few pieces of free clothing and accessories to help them get started during this difficult time. This store is sponsored by the Friends of East Hartford Senior Care Centers, Inc., a nonprofit organization whose mission is to raise funds to support the programs and activities at the East Hartford Senior Centers. All proceeds from the thrift shop benefit East Hartford older adults through the senior centers. The volunteers here, including Lois, have found it in their hearts to not only support the senior centers, but also those in the Greater Hartford area that are experiencing homelessness. Lois and the volunteers at the New to You Thrift Shop have a strong commitment to homelessness, the elderly, and affordable housing. They understand the importance of services like the ones at the thrift shop and they are delighted to be able to provide help to those who are experiencing homelessness. All of us are connected and we are blessed to have a partnership with the New to You Thrift Shop, and look forward to continued connections in the future with them and others in the community!

Journey Home Receives $10,000 from United Bank & Charitable Society in Hartford Awards Journey Home $13,000

Journey Home Receives $10,000 from United Bank

To help raise awareness of the need to end homelessness in the Greater Hartford region and highlight the efforts of our work, our friends at the United Bank Foundation Connecticut presented us with a $10,000 check during “United Bank Night” on Friday, August 11 at Dunkin Donuts Park, the home of the Hartford Yard Goats.

“Journey Home’s mission is to ensure there is a home for all. But they can’t do it alone. Their success in ending homelessness in the region hinges on the continued generosity of corporate and community partners as well as the hard work and dedication of their volunteers. So when we heard about Journey Home and learned about the impact they’ve had in Greater Hartford over the past decade, we proudly joined the list of strategic partners who are helping them end chronic homelessness,” said William H.W. Crawford, IV, CEO of United Bank.

We are grateful for the support of the United Bank Foundation.

Charitable Society in Hartford Awards Journey Home $13,000

We are thrilled to announce that we have received a very generous grant from the Charitable Society in Hartford. The Charitable Society has been helping people in need in the City of Hartford since 1809. With their recent focus on homelessness, they invited us to apply for a grant.

This $13,000 grant will provide funding for housing implementation and stabilization. Funding for implementation and stabilization can really be monumental.

Funding for stabilization purposes is integral to a household who is moving into their first apartment in many years. Even small expenses can become huge issues for clients that can create real barriers to sustainable housing. A pool of funding to help manage these relatively minor financial burdens makes an enormous impact on the ability of our providers to help clients get into, and remain in, supportive housing.

People experiencing homelessness face barriers to obtaining housing that many of us take for granted. Implementation funding is used to assist people with obtaining photo IDs, birth certificates, and social security cards that may have been lost or stolen over the years. It pays for application fees to apply for housing units, to pay off utility arrears or to pay for security deposits, for clients who have no or very limited income and are not eligible for other programs that exist.

Once in an apartment the challenges continue. For many of these households these units might be the first lease they have ever held in their own name. They face the task of learning how to be a good tenant, how to manage their apartment to follow their lease while they often are also living with mental, behavioral and physical health conditions. Stabilization funding can be used to pay for lost keys, to help furnish apartments, to pay for everyday household products that many of us often take for granted. Stabilization funding is also used to provide these households with second chance opportunities by paying for damages they may have caused to the unit during this learning process.

We are so grateful to the Charitable Society in Hartford for their commitment to our work and mission!

Human Trafficking and its Impact in our Community

On Tuesday, September 26th, The Salvation Army provided a fantastic training on human trafficking awareness and response to service provider staff throughout the Greater Hartford community. We were able to send three of our Journey Home staff to the training held at Capitol Region Mental Health Center with trainer Krystal Ambrozaitis. It was a great training where our staff were able to learn a lot and bring back knowledge to share with our office.

The training covered a wide range of topics, including how to identify a victim of human trafficking, common terms of human trafficking, how to provide resources for the victims, and more. The topic of human trafficking is very relevant, not only to our staff in the field, but for all people through Connecticut, the United States, and the world. Many think of human trafficking happening outside of the United States, but this issue is happening in all 50 states.

There were many moments throughout the training that were shocking and troubling, but also very empowering. Through this training we were able to learn the knowledge to help prevent and recognize human trafficking. This event gave us the skills to make a difference in our communities.

Some of the surprising facts about human trafficking included that 1 in 3 missing persons will be approached by a pimp or trafficker within 48 hours, 1 in 6 runaway children becomes a victim of sex trafficking in the United States, and between 14,500 and 17,500 human beings are trafficked into the United States annually.

To learn more about Human Trafficking we recommend that everyone visit the Polaris Project website, which lists the 25 forms of human trafficking and has more information to become educated on how to prevent and stop human trafficking.

We would like to thank Salvation Army for equipping so many of us with the knowledge and tools we need to better identify and report human trafficking and how to connect victims to resources they need.

Housing Choice Voucher Program Update!

A program that has had one of the biggest impacts on our efforts to end chronic homelessness has been the Section 8 Housing Choice Voucher (S8HCV) program. Just over a year ago, Journey Home began serving as the coordinator of this program for the City of Hartford. Our role includes screening applications for the new chronically homeless preference in the S8HCV program. This preference includes people who were formerly homeless and who now live in supportive housing (apartments with social services included). When someone is awarded a voucher through the preference, the old supportive housing unit is freed up for someone who has been experiencing chronic homelessness to obtain stable housing.

This program has had a big impact for three reasons: it has increased the number of people for whom we can provide a home, it has created enormous cost savings, and it is providing more housing options for those experiencing chronic homelessness. First, this program has quadrupled the rate at which we normally increase access to supportive housing each year. Hartford normally adds 20-30 units of supportive housing each year. However, through the S8HCV preference, 112 households who were homeless have successfully moved into apartments in the past 14 months, and not a single one has fallen back into homelessness.

The second reason the S8HCV program has had such a big impact is, compared to other types of programs, there will be approximately 48 – 73 million dollars in cost savings over the next 10 years. To clarify, if we were to develop and provide new supportive housing to meet the needs of these same 101 households, it would have cost approximately 23 million public dollars over ten years. Several studies have shown that the high cost of shelter, emergency room stays, inpatient visits, police, legal, and incarceration by each person experiencing chronic homelessness is between $25,000 and $50,000 annually. Being conservative, this amounts to $25 million dollars in expenses for the 101 people over 10 years. The S8HCV program is not only helping us to maximize housing resources in the most efficient way we can to meet our goal of ending chronic homelessness, it is also preventing more public costs.

Finally, the third reason this program is having such a big impact is that it is providing individuals and families experiencing homelessness with more choices for where they want to live and what kind of assistance they prefer. When people have a voice in deciding where to live and what kind of services they would like to have, it usually leads to better stabilization in housing, and a higher quality of life for the individuals and families we are serving.

The City of Hartford is the only municipality in the country that we know of that has implemented such strong S8HCV preferences for the chronically homeless, homeless families and homeless youth. Journey Home is grateful to the Connecticut HUD field office, to Imagineers LLC, to the City of Hartford, and to all our partner agencies in the Greater Hartford Coordinated Access Network for their partnership on this program.

This program should be recognized nationally for its high success rate, for the increased number of chronically homeless people served, for the vast cost savings, and for the increased choice provided to those who are struggling in our community. It should also be applauded as a game-changer in the long fight to eradicate the complex social problem of chronic homelessness.

Hands on Hartford Utility Assistance

The different housing and shelter providers in the Greater Hartford CAN come together every week to try and find resources to help assist households moving out of shelters and off of the streets into safe housing. Over the course of the last year, as housing programs and shelters worked together on more and more cases, a consistent barrier became obvious: utility arrears. Utility arrears are owed payments to a utility company. Luckily, Hands On Hartford, a non-profit organization that operates supportive housing, a soup kitchen, a food pantry, and volunteer programs, recently received a grant with the power to make big changes in our community.

Utility arrears, built up over time for a myriad of different reasons, could often be some of the greatest challenges to getting into housing. If you can’t get your lights turned on, you can’t live in an apartment. Housing programs can help find a unit, can help negotiate with landlords, and can help gather essential paperwork. But when it comes to getting the lights on, programs are limited in their abilities.

Very few agencies are able to assist with utility arrears, and while electric companies are occasionally willing to work out a payment agreement, there is usually a requirement for some immediate payment up front. For households who fell into homelessness because of a lost job, or because of overwhelming medical bills, there is often no savings in place to help tackle this bill. Staff were out of ideas, and households were stuck, just outside of housing.

Fast forward to July of this year, when Hands On Hartford made an exciting announcement- they had been awarded a grant to help pay utility bills. And better yet, they wanted to prioritize any households who were in our region, working with a housing program, but whose utility bills were standing in their way. The applause when the program rolled out was overwhelming, and the success has been as well.

Through this program, Hands On Hartford was able to serve over 60 households, including over two-dozen households referred by the CAN providers, with an average of $500 assistance.

Klaudia Lobeska, a case manager at CRT’s East Hartford Family Shelter said this about the program, “Hands on Hartford helped a lot of my clients. There are a few that have two bills and we were able to pay one of them and now they are working on paying down the other. One client had the balance paid off by HOH and she was able to have her intake appointment with a housing program. The Hands On Hartford funds helped very much in allowing my clients to be able to turn their utilities on!”

The immediate benefits of this grant were clear. More people are able to move quickly into housing than they were before these funds were available. That, in itself is incredible. But more impressive yet is the fact that a community that used to be deeply disconnected now is able to come together and address issues in a collaborative way. We can’t always find a solution the same day that we identify the issue, but this program is a great example of how a partner in our community, when presented with a compelling need and a new opportunity, was able to balance meeting the needs of some of their existing clients while making it a priority to address the needs of homeless and vulnerable individuals and families facing a barrier to obtaining a place to call home.

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