About Us


Who We Are

We are a team of innovative problem solvers who are passionate about ending homelessness in our community. Founded in 2007 as the agency responsible for implementing Hartford’s 10-Year Plan to End Homelessness, Journey Home has grown to become a strategic leader and valued partner for homeless service providers throughout the region.

What We Do

Journey Home has spent the last decade committed to ending chronic homelessness in the Greater Hartford region. For the first time in 35 years, everyone we have verified as chronically homeless in Greater Hartford is in the process of finding a home, a home where they will be provided permanent housing with the support services they need. We have built the system we need to maintain chronic homelessness at functional zero while also putting strategies into place to prevent chronic homelessness from happening in the first place.

We apply sustainable solutions to the barriers that create cycles of homelessness. We are proud to be a lead agency within the Greater Hartford Coordinated Access Network,developer of the Aerospace Employment Placement Program, manager of the City of Hartford Housing Choice Voucher Preference Program and creator of Making a House a Home.

Who We Serve

Hartford has the highest concentration of individuals experiencing homelessness in Connecticut; accounting for 25% of the state’s homeless households.

Our efforts are making a clear impact, and we saw a 20% decrease in Greater Hartford’s homeless population from 2011-2016. The momentum has continued and in less than two years we have matched 72% of those experiencing chronic homelessness to housing, which means they are already housed or will be housed very soon.

Journey Home, aided by the tireless work of our strategic partners, the generous support of our donors and the compassion and enthusiasm of our volunteers, is on-track to end homelessness in Greater Hartford for good.

2016 Annual Report

For more information about Journey Home and the recent work we have done to end chronic homelessness in the Greater Hartford region, please read our most recent Annual Report HERE

Our Mission

Journey Home’s mission is to accelerate progress towards ending chronic homelessness in the Greater Hartford region. Partnering with the region’s social service providers, Journey Home focuses on solving the problem of chronic homelessness with housing, employment, and support services, rather than managing it with emergency shelter. As a catalyst for systemic change, Journey Home develops and implements innovative ways to improve the housing and service system in order to offer those experiencing homelessness paths toward independent, fulfilling, and productive lives.

Key Goals:

1Implement Opening Doors: Greater Hartford

2 Support shelter, housing and supportive service systems

3 Create or replicate best practices through collabortive initiatives

4 Measure progress towards ending homelessness

Our Progress


100 Day Rapid Results Campaign Completed!


• Planned the 100 Day Rapid Results Campaign
• Launched Rapid Rehousing Program
• Implemented the Aerospace Employment Placement Program
• Implemented Greater Hartford Coordinated Access Network


• Launched the Universal Housing Application (UHA)


• Launched the Homeless Veterans Reintegration Project
• Initiated the CT Integrated Healthcare and Housing Neighborhoods program


• Launched the Moving On Initiative
• Established the Consumer Advisory Committee
• Hired 2nd Executive Director


• Created the Vulnerability Index Survey and began tracking “medically vulnerable” homeless


• Began the Capitol Region Homelessness Prevention and Rapid Re-housing Program


• Hired 1st Executive Director


• Finalized the Ten-Year Plan to End Homelessness with input from all stakeholder groups (Commission to End Homelessness)
• Established Journey Home as an independent nonprofit organization to implement the Ten-Year Plan to End Homelessness


• Completed the Ten-Year Plan to End Homelessness (the Mayor’s Commission to End Homelessness)


• Began the planning process for ending homelessness in the Greater Hartford region (City of Hartford)


…Someone’s Journey Home Begins with You…
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