We are a team of innovative problem solvers who are passionate about ending homelessness in our community. Founded in 2007 as the agency responsible for implementing Hartford’s 10-Year Plan to End Homelessness, Journey Home has grown to become a strategic leader and valued partner for homeless service providers throughout the region.


Journey Home has spent more than a decade committed to ending homelessness in Connecticut’s Capital Region.

We apply sustainable solutions to the barriers that create cycles of homelessness. We are proud to be a lead agency within the Greater Hartford and Central Coordinated Access Network, developer of the Career Pathways Employment Program, and creator of A Hand Up.

Journey Home works each day: 

  • To prevent as many people as possible from losing their housing
  • To increase the speed at which we find housing for anyone who is already experiencing homelessness
  • To help folks move into their homes and provide furnishings and household items
  • To help them gain the income and services they need to never become homeless again


Hartford has the highest concentration of individuals experiencing homelessness in Connecticut; accounting for 25% of the state’s homeless households.

Our efforts are making a clear difference as we have reached the lowest number of people experiencing chronic homelessness ever, an 86% decrease since 2015.  

We have also increased the shelter diversion in the Capitol Region to 61%.  In other words, in 2021, 61% of everyone who had a housing crisis and who called 211 and attended their shelter diversion appointment were provided assistance which prevented them from becoming homeless.

Journey Home, aided by the tireless work of our strategic partners, the generous support of our donors and the compassion and enthusiasm of our volunteers, is on-track to end homelessness in Connecticut’s Capital Region for good.


Andover, Avon, Berlin, Bloomfield, Bolton, Bristol, Canton, East Granby, East Hartford, East Windsor, Ellington, Enfield, Farmington, Glastonbury, Granby, Hartford, Hebron, Manchester, Marlborough, New Britain, Newington, Plainville, Rockville, Rocky Hill, Simsbury, Somers, Southington, South Windsor, Stafford, Suffield, Tolland, Vernon, West Hartford, Wethersfield, Windsor & Windsor Locks


Coordinated Access is a standardized method for accessing housing/homeless services from the point that a household experiences homelessness to the point that they are again stably housed. It requires standardized and written protocols, assessment tools, and agreed upon priorities among the community who serve those experiencing homelessness. Click here to read more about the core of our work: Coordinated Access Network.


2021  ·  Achieved 90% reduction in chronic homelessness, and 60% reduction in overall homelessness

2020  ·  Awarded $5.5 million of federal funds to lead local Covid response and recovery

2019 ·  A Hand Up merges with Journey Home

2018 ·  Career Pathways Employment Program launched. Northern Central Region Community Care Team launched

2017  · Achieved 70% reduction in chronic homelessness.  Began serving as Coordinator for the Central Connecticut Coordinated Access Network

2016 ·  Ended Veterans Homelessness. Expanded Our Mission to Include Youth & Family Homelessness

2015 · 100 Day Rapid Results Campaign Completed!

2014 ·  Implemented the Aerospace Employment Placement Program. Implemented Greater Hartford Coordinated Access Network.

2013 ·  Launched the Universal Housing Application (UHA)

2012  ·  Launched the Homeless Veterans Reintegration Project. Initiated the CT Integrated Healthcare and Housing Neighborhoods program.

2011 · Launched the Moving On Initiative. Established the Consumer Advisory Committee. Hired 2nd Executive Director.

2010 ·  Created the Vulnerability Index Survey and began tracking “medically vulnerable” homeless

2009  ·  Awarded $3.1 million to implement the Capitol Region Homelessness Prevention and Rapid Re-housing Program

2008  ·  Hired 1st Executive Director

2007  ·  Finalized the Ten-Year Plan to End Homelessness with input from all stakeholder groups (Commission to End Homelessness). Established Journey Home as an independent nonprofit organization to implement the Ten-Year Plan to End Homelessness

2005  ·  Completed the Ten-Year Plan to End Homelessness (the Mayor’s Commission to End Homelessness)

2004  ·   Began the planning process for ending homelessness in the Greater Hartford region (City of Hartford)

Journey Home Mission: Our mission is to ensure a home for all.

We believe the most powerful way to do this is collectively - by working together with service providers, elected officials, businesses and local communities to end homelessness in the Capital region of Connecticut. We will build partnerships, advance innovative solutions and achieve enduring, systemic change.

Journey Home

PO Box 260727
Hartford, CT 06126